About Us

We provide accommodation with support to enable young people to successfully transition into independence offering various levels of support and guidance to help them gain the skills they need to live independently.

Skills for Care- Registered Manager Member

Our aim is ensure that the young people in our care are;

  • Resilient
  • Confident
  • Healthy – Physically and Emotionally
  • Prepared for Independent Living
  • Respectful of Others
  • Educated, Trained and Employed
  • Have Suitable Housing

Our Vision

Our vision is to ensure that young people have the opportunity to thrive in an environment where they are supported and encouraged.

Our Values

Our values form the core of who we are as an organisation and how we do things.

  • Honesty and Integrity
  • Excellent Service
  • Valued and Respected
  • Dedication
  • Leadership

Our Mission

  • To ensure that the young people in our care have the best life opportunities and experiences
  • To ensure that the young people meet their goals and are well prepared for independent living
  • To be the best service provider offering independent supported living services
  • To exceed the expectations of our service users, staff and all stakeholders
  • To be an organisation that listens and is responsive to change
  • To be fair, open, honest and transparent in all that we do
  • To value the views and opinions of our service users, staff and all stakeholders
  • To treat people our clients and staff with respect and patience
  • To set standards and expectations for our organisation and ensure we are meeting them

Our Contracts

1) Leicestershire and Rutland County Council

2) Care Home Selection Healthcare UK

Complaints and Compliments

As part of our continual improvement strategy we operate an effective complaints and compliments procedure to ensure that we listen and act on feedback to improve our services.

The young people using our services are at the forefront influencing how services are delivered. This ensures that the services are effective and efficient in helping us and the young people achieve our goals.

Get In Touch

01858432043 (Office)
07824531625 (Mobile) 

info@xcelhomes.org